Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help the Platform remember your preferences, keep you logged in, and understand how you interact with our pages so we can continually improve your experience.

2. Types of Cookies We Use

Essential Cookies

Required for core functionality such as keeping you logged in, maintaining your cart contents and securing your session. The Platform cannot function properly without these.

Performance & Analytics Cookies

Help us understand how visitors use the Platform — pages visited, time spent and error encountered — so we can improve site performance and usability.

Functional Cookies

Remember your preferences, such as language, region and recently viewed products, to personalise your experience on return visits.

Advertising Cookies

Used, where enabled, to show you relevant offers and measure the effectiveness of our marketing campaigns across the Platform and third-party sites.

3. How We Use Cookies

• To keep you securely signed in to your member account across pages.
• To remember items in your cart and your checkout progress.
• To analyse traffic patterns and improve site speed, layout and content.
• To detect and prevent fraudulent activity and abuse of the referral system.
• To show relevant product recommendations and offers based on your browsing activity.

4. Third-Party Cookies

Some cookies on our Platform are set by trusted third parties, such as payment gateways (for secure checkout) and analytics providers (to help us understand site usage). These third parties may use cookies in accordance with their own privacy and cookie policies, over which we do not have direct control.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings — you can block, delete or be notified when cookies are set. Please note that disabling essential cookies may prevent you from logging in, adding items to your cart, or completing checkout on the Platform. Refer to your browser's help section for instructions specific to your device.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own cookie practices. Any updates will be posted on this page with a revised "Last Updated" date, and continued use of the Platform after such changes constitutes acceptance of the revised policy.

7. Contact Us

If you have any questions about our use of cookies, please reach out to our Grievance Officer:

• support@helloeagleglobal.com
• +91 8439991416
• Mon – Sat, 10:00 AM – 6:00 PM (complaints resolved within 30 working days)